Returns & Exchanges
At Concord Aerospace, we stand behind the precision and quality of our flight-grade hardware and electronic components. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal and select the order containing the electronic components you wish to return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Hardware
Ensure all switches, panels, and internal circuitry are placed back in their original anti-static packaging to prevent damage during transit.
Ship to Our Facility
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring the RMA number is clearly visible on the exterior.
Inspection and Refund
Once our technicians verify the integrity of the hardware, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing